MyVenue uses leading security tools and compliance framework practices to ensure all customer data is securely protected.
MyVenue’s IT Risk Management Committee provides governance across all security strategies. This team consists of MyVenue’s in-house Risk Specialist, an external independent cybersecurity agency, and the MyVenue board.
In addition to implementing robust cybersecurity initiatives, these cybersecurity stakeholders oversee the routine performance of penetration and vulnerability testing, ensuring cybersecurity best practices are maintained within the MyVenue environment.
The MyVenue solution is hosted on AWS's Well-Architected framework to bolster our security posture. Within this framework, all venue customers receive their own tenant that encrypts & logically separates all data, and isn’t accessible to other tenants to actively prevent unauthorized access to data.
MMyVenue is SOC 2 Type II accredited. As the industry-gold standard in data protection systems and processes, this certifies MyVenue’s ability to securely manage customer data to a universally accepted standard. This gives MyVenue system users complete peace of mind that their sensitive data is protected with a world-class robust security posture.
The report, conducted by certified independent auditors Prescient Assurance, examined and endorsed all MyVenue:
Security policiesNetwork connectivity proceduresFirewall configurationsSoftware development life cycle processesData transmission & backupsDisaster recovery measures
MyVenue is PCI-DSS accredited, and supported by a robust architecture that is designed to protect cardholder data. Processes and measures implemented include:
Full encryption of all data (in transit, at rest)Segregating cardholder data from other system dataRegular independent security auditsRoutine software updates to enhance the system’s security postureIn-built protection & monitoring technologies
Ultimately, this means payment processing remains secure, smooth, and fast at all times.
The MyVenue platform is underpinned by leading tools, processes, and measures: